FAQ’s

FAQs

Parking

Parking is available outside The Castle House and in the Marketplace. It is free public parking (8am to 6pm Monday to Saturday, there are no regulations on Sundays) and a disc is required, which we can loan to you on arrival. This disc allows you two hours free parking within the disc zone.

If you require more time you must move your vehicle after the 2 hours to another street within the zone. A parking leaflet is available in the B&B which outlines the parking zones clearly. If you return to your car after 6pm and change the disc time to 8am then you are good from 8am to 10am the next morning. So you need not worry about moving your vehicle before breakfast.

Alternatively, there are also several pay car parks within easy walking distance that charge £1.80 per hour or £5.40 for 24 hours.

Policies and Parking

Are you Dog friendly
Unfortunately we do not allow dogs.
What can you do in Richmond if it rains?
There are whole host of activities and places of interest that will fill your time whether it’s raining or sunny. From The Station (Art galleries, cinema, artisan shops and cafe) to a tour around the oldest Georgian Theatre in the UK to the Richmondshire Museum and not forgetting the cakes and pies in the numerous cafes and cosy log fires in our local cosy pubs.

Explore Richmond

What accessibility do you have?
Unfortunately we do not have a lift and no ground floor bedrooms. There are 14 steps to the first floor.

Policies and Parking

Are there many restaurants in Richmond, North Yorkshire?
We are spoilt for choice in Richmond. You can experience every type of cuisine from Italian to Thai from French to Spanish Tapas. We are happy to provide recommendations.

Explore Richmond

Have you a sitting Room to relax in?
Yes! We have a very cosy sitting room where you can enjoy your complementary drink and read, watch TV or listen to some music.
Do you have complementary WiFi?
Yes! WiFi instructions are in your room.

Policies and Parking

What time is check in and check out?
Check in is either before 12 noon or between 4pm and 7pm. Check out is by 10am.

Policies and Parking

What’s your smoking policy?
We are non-smoking in all bedrooms and communal areas.

Policies and Parking

When can we cancel free of charge?
You can cancel up to 48 hours prior to arrival. After that time we will take full payment.

Policies and Parking

Do you charge a deposit?
No. Full payment is on check in.

Policies and Parking